Reference

What You Agree To When You Use sharksecret777

These terms govern your account, your payments through PayPal, Venmo, and Play+, and your access to the lobby — all subject to the laws of your state.

State-dependent accessAccount holder age requirementPayPal, Venmo, Play+ payment conditionsData retention policyAccount closure rights
sharksecret777 What You Agree To When You Use sharksecret777
ACCOUNT SECURITY PRACTICES

How We Handle Your Data and Account Access

Your account data stays with us only as long as it's legally required or operationally necessary. Here's what that looks like in practice — from how we store payment info to how you can ask us to delete what we hold.

Payment Data Handling

We do not store your full PayPal credentials or Venmo account details on our servers. Payment tokens are processed through encrypted third-party rails and never held in plain text.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby performs. You can manage cookie preferences in your browser settings at any time.

Data Retention Window

Account records are retained for the period required by applicable state law after account closure. Once that window closes, personal data is deleted or anonymized per our internal retention schedule.

Requesting Your Data

You can request a copy of the personal data we hold on your account by contacting us via email. Verification of your identity is required before any data is shared or deleted.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If something in these terms raises a question — about your account status, a payment hold, or a data request — use the channels below. For anything time-sensitive like a suspended payment through Venmo or Play+, live chat gets you the fastest response. Email works for formal written requests, including data access or account closure notices.

Live Chat Available inside your account dashboard. Use this for payment disputes, identity verification questions, or any urgent policy clarification tied to your account.
Email Support Send formal requests — data access, account closure, policy objections — to our support address. Replies are sent to the email on your account for security.
Help Center Our policy FAQ section covers common questions about state eligibility, PayPal linking, Play+ card conditions, and what happens when verification is requested.

Common Questions About Our Terms and Your Rights

These questions come up often when players in Chicago and elsewhere review account conditions before they deposit. If yours isn't here, live chat or email will get you a direct answer.

Access depends entirely on your state's law. We do not operate in restricted jurisdictions. Check your state's current online gaming regulations before opening an account.

Verification triggers when your name, address, or linked payment method — PayPal, Venmo, or Play+ — doesn't match our records exactly. Contact support with a valid government ID to resolve it.

If your new state restricts access, your account will be limited. Existing balances remain yours; contact us to process a withdrawal before the account is suspended in that jurisdiction.

Email our support address with a deletion request from the email linked to your account. We verify your identity first, then process the request within the timeframe state law requires.

No. Payments clear through encrypted third-party processors. We hold a tokenized reference only — your full wallet credentials are never stored on sharksecret777 servers.

Yes. Start a dispute through live chat with your transaction ID and payment method — PayPal, Venmo, or Play+. Our team reviews the record and responds with a decision in writing.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.